HRM 323 Week 5 complete

HRM 323 Week 5 complete

HRM 323 Week 5 Individual Assignment Research and Reflect

Assume that you are an employee relations specialist in your company. The supervisor who is responsible for this project comes to you asking for your advice for the following issue.

Members of the group have been assigned to different tasks while completing the overall project. Ideally, all pieces of the puzzle will come together smoothly as they are completed. Kelly is working some overtime to ensure that her piece of the project is completed and to meet her deadlines. Donna is assigned to a different piece of the project but does not reflect any sense of urgency. Kelly does not appreciate the approach Donna is taking when attempting to work on her tasks. Kelly is becoming quite frustrated that Donna is barely meeting her personal deadlines.

Kelly comes into work to find out that Donna is taking the weekend off for vacation. Kelly is angry because she is already working overtime, and now she must cover for Donna this weekend.

If no one complains to you as the manager, how would you sense that a conflict is, in fact, brewing? Who is the problem owner?

Discuss problem ownership in which you address the following:

 Is your own behavior causing the problem?

 Is this a real issue?

 What are the assumptions and are they true?

 Is Donna aware of her own actions?

Prepare a 1,050- to 1,400-word paper in which you address the following:

 From an Employee Relations Specialist perspective, what recommendations do you provide management?

 What strategies would you suggest for this situation?

 Would understanding problem ownership be helpful advice to give to management? Why or why not?

Format your paper consistent with APA guidelines.

 HRM 323 Week 5 Learning Team Assignment Reflection of Experiences

Jim recently accepted a position in the human resources department as an HR specialist. In this new role, Jim is often the go-to person to help understand and resolve various conflicts that become escalated in the workplace. He also has the responsibility to recognize and make recommendations to avoid serious conflicts from developing.

Jim has been taking classes at the local college to gain some fresh ideas about human resources and conflict management. He has enjoyed learning about the management of conflict, and is aware of the many conflicts in various shapes and forms around him. While Jim must deal with the issues that come to him, he must also recognize the difference between minor and serious issues.

Jim has learned a great deal, yet feels inadequate to deal with all of the issues of conflict. Jim views his training experience as a new tool ready to try out. However, he really has not had much time to reflect on what his classes have taught him and what will be beneficial in the future.

Jim decides to ask one of the instructors what he feels is the most important lesson he will need as a conflict manager. The instructor suggests that Jim decide on the important lessons himself and start taking notes. Jim identified the following roles in his notes:

 Encourages the collaboration of teams of individuals in conflict

 Negotiates issues of concern between interested parties

 Involves others in the mediation process to avoid or resolve

 Demonstrates strategic approaches to tackling conflict

 Makes decisions

 Acts as consultant for the decision-making process

 Accurately monitors performance management

 Encourages employees to seek out other endeavors or opportunities

 Delegates tasks

 Makes joint decisions

Prepare a 1,050- to 1,400-word paper in which you compare and contrast the tasks involved with each role, and the specific skills required as they relate to each role. Evaluate how behaviors, traits, and characteristics reflect on an effective conflict manager. Indicate why you feel each skill is significant to the success of each role. Differentiate how power-based, rights-based, and interest-based approaches to conflict management affect each role and the desired outcome in the workplace.

Format your paper consistent with APA guidelines.

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